Client Stories

Real leaders.
Real decisions.
Real outcomes.

The work is always specific — a particular leader, a particular business, a particular moment. These stories show what that work looks like in practice.

Story 01

Hope Builders

A faith-driven construction company navigates ownership transition, culture preservation, and leadership succession.

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Story 02

Fluent Forever

A first-time CEO with $5M in funding builds the strategic foundation to lead a growing, globally distributed team.

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Story 03

Altimeter Software

A scenario planning walkthrough showing how a small company can navigate an existential crisis with a clear strategic framework.

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Ownership Transition · Culture Preservation · Faith-Driven Business

Hope Builders

Dave Dassoulas co-founded Hope Builders in 1994 as a general contractor serving families and businesses in the Washington, D.C. area. By 2021 the company had grown to $10M+ in revenue — and Dave was thinking seriously about succession. His goal wasn't just a financial exit. He wanted to protect the Christ-centered culture he and his team had built over three decades.

The Challenge

Dave needed a transition plan with three interlocking objectives that rarely get addressed together: define a governance model that would protect the company's culture for generations; provide financially for his family long-term; and restructure ownership to reward the key leaders who had helped build the business.

He also wanted to ensure that any future leadership transition would preserve the Christ-centered foundation — not just on paper, but in how decisions got made day to day.

What We Did

  • Conducted one-on-one interviews with leaders and key contributors throughout the company to clarify and document the organization's culture.
  • Assessed existing practices that supported and protected the culture — and identified gaps.
  • Recommended a comprehensive business operating system to embed the culture into daily operations.
  • Facilitated a strategy workshop to refine the operating system and prioritize implementation.
  • Working alongside Dave, legal counsel, and the company's accountant, designed and implemented an F-reorganization (IRS Section 368(a)(1)(F)) to transition ownership in alignment with Dave's goals.
  • Built a governance structure into the new Operating Agreements to protect cultural continuity through future leadership changes.

Russ continues to meet monthly with Dave and Tim, providing strategic coaching focused on cultural alignment and sustainable growth.

Russ helped us define our Christ-centered culture, establish a transition strategy that would protect that culture, and is now working with the new president on strengthening the business and the culture.
Dave Dassoulas Founder and Overseer, Hope Builders

How faith factored in

  • Every meeting begins and ends with prayer.
  • Neither Dave nor Tim hold the title of CEO — they take all major decisions to their CEO, Jesus Christ.
  • As outspoken believers, they recognize that their business decisions are a witness — to employees, clients, suppliers, and the communities they serve.
  • Dave chose the governance titles of Steward and Overseer to represent the roles of key leaders in maintaining the Christ-centered culture for future generations.
  • Dave developed a mentoring program for current and future leaders grounded in the wisdom of Proverbs.

Startup Strategy · CEO Coaching · Team Alignment

Fluent Forever

Gabriel Wyner — opera-singing mechanical engineer turned language-learning entrepreneur — found himself CEO of a fast-growing startup with nearly $5M in committed funding and a globally distributed team. He turned to Russ to help him build the strategic foundation a company at that stage requires.

The Challenge

Gabe had built a bestselling book, a viral Kickstarter campaign that raised $1.7M, and a pre-seed round of $4.9M. What he hadn't yet built was a framework for making consistent decisions, a leadership team with shared strategic alignment, or the habits of mind that make a first-time CEO effective.

The goals were direct: help Gabe learn what it means to be CEO, create a strategic framework for consistent planning and decision-making, and unite the new leadership team around a shared foundation.

What We Did

Gabe and Russ began meeting weekly via Zoom, working through current challenges — and designing monthly virtual strategy workshops that Gabe would lead with his globally distributed team. The workshops were designed to be engaging, to build team skills, and to answer the critical strategy questions a company at that stage needs to answer.

Together the team aligned around five foundations:

  • Defining a clear company purpose.
  • Crafting a growth strategy.
  • Prioritizing initiatives.
  • Establishing KPIs and accountability.
  • Conducting a competitive assessment through wargaming.

With the core strategy in place, the advisory relationship continued — coaching Gabe through key opportunities including new product offerings, market expansion, and potential acquisitions.

I've been told by multiple investors that they have never seen a company of our stage even approach our level of clarity when it comes to strategy and decision making process, and I attribute that directly to my time with Russ.
Gabe Wyner Founder and Executive Chairman, Fluent Forever

Scenario Planning · Strategic Framework · Crisis Response

Altimeter Software

Altimeter Software was a SaaS platform for Christian universities, supporting student spiritual development through event check-ins. When COVID-19 hit in 2020, Russ used the company — which he had co-founded — as a teaching example: what would a rigorous strategic response have looked like for a small company facing an existential crisis?

Note: Altimeter shut down in 2019, before COVID. This is a detailed hypothetical — a practical walkthrough of scenario planning and strategic decision-making using a real business context.

The Context

Altimeter's value proposition was built on tracking student check-ins to live in-person events — which came to a halt in March 2020. Its primary market was small Christian universities, several of which were themselves at risk of closing. Had the company still been operating, it would have faced a genuine existential question: pivot, acquire, or wind down?

Rather than treat that question abstractly, Russ walked through the full strategic response — using the real company, real market data, and real decision-making frameworks.

The Process

  • Macro-environmental and industry analysis to identify key trends and uncertainties.
  • Selected two primary uncertainties to construct four distinct future scenarios.
  • Applied scenario analysis to assess the likelihood and implications of each path.
  • Identified four strategic options for navigating the crisis.
  • Defined evaluation criteria and applied a strategy sieve to select the strongest path forward.
  • Designed an ongoing monitoring process to adapt as conditions changed.

What This Illustrates

The Altimeter walkthrough demonstrates what rigorous strategy looks like for a small organization under real pressure: not just a list of options, but a structured process for making a defensible decision in uncertainty.

This is the kind of thinking — scenario-based, criteria-driven, adaptive — that I bring to every engagement. The tools scale down for small businesses without losing their rigor.

"The company supported 569,850 student check-ins to 13,420 events at 5 universities and 2 high schools before closing in 2019 — a real company with a real impact, used here to demonstrate real strategy methodology."

Your story

Every situation is different.
The process is the same.

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